Altec Connect User Access Quick Reference Guide
What does user access mean?
Altec Connect allows a user to look up a wide array of information about their customer account. There are different user roles that exist, which control what a user can and cannot see. There are predefined roles that a user can be assigned for common use cases, or a custom role may be created to accommodate any use case a user may have.
| Altec Connect Functionality | Default | Warranty | Fleet Manager | Accounts Payable | System Administrator | Custom |
| Dashboard |
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| Fleet Search |
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| Order Replacement Parts |
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| View Altec Product Notices (APNs) | ||||||
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| View Orders |
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| View Service Jobs |
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| View Altec Supply Store |
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| View and Submit Warranty Claims |
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| Update Fleet Information |
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| Report APNs Complete |
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| View All Invoices |
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| User Management |
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Email altec.connect@altec.com to help set up the user roles that you need.