Customer Inspection Survey Recently you and your customer participated in an inspection hosted by our Altec facility. In an effort to improve our customer satisfaction we would like you to complete the following survey based on your customer’s experience. The intent of the survey is to provide feedback that will assist Altec in improving the Customer Inspection Process.Your Name* First Last Your Email* Customer Name* Inspection Date* Month Day Year Please select the Altec Facility in which your Customer Inspection was held.* Creedmoor Etown HiLine Midwest Northeast Northern Roanoke Western Technical Sales Rep who led the Customer Inspection First Last How would you rate your overall Customer Inspection on a scale of 1-5 (1- Poor, 5- Excellent)?*Please select the type of Customer Inspection you attended.* Altec Facility Video Inspection Photo Inspection Were you given at least two weeks notice for setting customer inspection date?* Yes No Was the truck staged and ready for inspection?* Yes No Was Team Altec prepared for the inspection?* Yes No Were logistic arrangements made successfully (meals, tools, documents, etc)?* Yes No Were satisfactory solutions provided for any changes?* Yes No Was the sound and video adequate?* Yes No Were satisfactory solutions provided for any changes?* Yes No Did you receive pictures in a timely manner?* Yes No Were photos provided sufficient to evaluate truck?* Yes No Was truck staged and ready for inspection?* Yes No Please include any other additional comments.CommentsThis field is for validation purposes and should be left unchanged.
