Category: Service

It’s a familiar happening—your phone rings with a call from an unknown number. You answer it, only to be greeted by a message about your car’s extended warranty, and frustratedly hang up the phone.

While extended warranties may have gotten a bad reputation as of late thanks to the endless stream of robocalls, the plans can actually be quite valuable, especially when paired with prepaid maintenance plans.

Altec offers both extended warranties and prepaid maintenance plans. When paired together, these plans help customers better budget for the future, avoid surprises and get the most out of their fleet’s equipment.

About Altec’s prepaid maintenance

Altec’s prepaid maintenance plans cover industry required preventive maintenance, dielectric testing and DOT certifications. Prepaid maintenance is available with the purchase or lease of new equipment. It can also be added at any point throughout the lifecycle of your existing asset. Learn more about prepaid maintenance here.

About Altec’s extended warranty

Even with the best maintenance programs, some unplanned downtime is inevitable. Available on both new and used equipment for up to eight years from the in-service date on most models, an extended warranty is owned and managed by Altec as an extension of Altec’s limited warranty.

Our extended warranty plan protects you from the repair costs associated with defects in materials and workmanship after the standard warranty expires. Learn more about Altec’s extended warranty here.

Prepaid maintenance and extended warranties work best together.

In utility, telecom, construction and other industries where companies operate fleets of specialized equipment, trucks undergo wear and tear on a daily basis. With such high use, breakdowns repairs are unfortunately inevitable.

An investment in a maintenance program encourages routine and proactive service work, meaning any equipment issues can be caught early and repairs can be scheduled accordingly, instead of reactive and expensive breakdown repairs. Adhering to a truck’s maintenance and inspection schedule is a key component of a successful safety program, and is often also required as part of regulatory compliance.

When repairs are needed, Altec’s extended warranty program will help cover costs, reducing the chance of surprise expenses added to your budget.

Altec is here to help.

A fleet manager’s to-do list is a long one and remembering to schedule maintenance doesn’t have to be another item on the list for those with the Altec prepaid maintenance plan. Because different equipment types might have different industry service requirements and maintenance schedules, keeping up with the unique needs of the fleet can be time consuming.

For customers utilizing Altec’s maintenance compliance program, Altec’s team of service professionals will help manage the scheduling for your planned maintenance activities.

The bottom line: Are prepaid maintenance plans and extended warranties worth the cost?

Whether your fleet is large or small, keeping vehicles properly maintained is a time-consuming venture that can turn costly quickly. Repairs on equipment can vary wildly in cost, with the cost of critical component repairs routinely ranging upwards of thousands of dollars. Altec’s prepaid maintenance program will help avoid surprise breakdowns, and with the extended warranty plan, you’ll be covered by the original equipment manufacturer and won’t be faced with a costly repair that wasn’t in the budget.