Altec Connect Updates: View and Manage Invoices
Have you taken advantage of the recent Altec Connect updates?
Our platform provides for a more focused experience that allows our customers to view and search fleet information, order replacement parts and view Altec Product Notices as well as service requests.
Let’s take a look at the most recent update inside Altec Connect – viewing and managing invoices.
View & Manage Invoices
Invoices are now available on Altec Connect. If you would like to see a copy of an invoice or track shipping on a recent order – look under the My Account section and select the Invoices option.
You should see several types of invoices, including:
- Service
- Parts
- Rental
The invoice section gives you visibility in the recent activity in your fleet. Also, by using the advanced search feature, you can sort invoices by specific type.
Do you only need to see parts, tools and accessories invoices? Select the show/sort/filter options button and then select the parts option in the type dropdown menu. Click apply and you should see all of the available invoices within that selection.
Once you have applied the search filters – click on the invoice for review. You will be able to download a copy of the invoice and view tracking information.
Need Support Online?
Do you have any questions about invoices or payment instructions? Please connect with us by completing the invoice support request form in the invoices section. We will have a support team member reach out for guidance.
Learn more about this feature in Altec Connect – contact your representative or send an email to altec.connect@altec.com.