Altec Connect Updates: View Warranty Contracts and Training Links Online

Have you taken advantage of the recent Altec Connect updates? Our platform provides for a more customer-focused experience that will allow customers to view and search fleet information, order replacement parts and view Altec Product Notices as well as service requests.

Now, let’s take a look at the two most recent updates inside Altec Connect – viewing warranty contracts and training links online.

View Warranty Contracts Online

Standard New Unit Warranty, Extended Warranty and Service Contracts are now available on Altec Connect. If you’d like to see what contracts you’ve purchased for a unit or if the contract is still active, just search for the unit and select the Services tab. You should see if the contract is active or expired and what is included in the coverage. The warranty contract section gives you visibility and shows that the in-service date was uploaded and alerts when the contracts are expiring.

Also, if you make a warranty claim – you will know in advance if it is within the active time frame.

Training Links Online

You can now link to our online training website from Altec Connect, as well as find the schedules for our in-person training for Maintenance and Operator Training in one location. It was recently added in the left-hand navigation at the first of the year. Online training is always available for easy access by clicking the link in the navigation menu area as well.

Learn more about information about Altec Connect and how it can benefit your business – visit our website at connect.altec.com.