Altec Customer Testimonial – Keys Energy Service

As the public power utility for the Lower Florida Keys, Keys Energy Service is headquartered at the southernmost point of the United States in Key West. This unique location can make getting equipment parts difficult.

Walter Cashwell, Fleet Supervisor at Keys Energy Service, says that despite this, Altec always comes through to provide what they need.

“Sometimes getting parts down here can be a challenge. We have never had that problem with Altec,” Cashwell said.

From custom equipment to parts and customer service, Altec provides an array of reliable support to help Keys service more than 28,000 customers.

Jamie Curry, Fleets Service Lead at Keys, is appreciative of Altec’s customer-first service approach.

“You pick up the phone, dial the number and whoever answers the phone knows what they are talking about. For us, that kind of service makes or breaks a company,” said Curry.

Shawn Edmonds, a Keys Journeyman Lineman, describes how Altec’s equipment design helps the utility company to operate more efficiently.

“The forty-eight-foot Altec service bucket for our applications in the service department helps tremendously around different work areas. The unit is built on a smaller chassis which allows us to be more easily accessible into tighter spots. It saves time on restoration work.”

Altec offers a complete line of aerial units for the electric utility, telecommunications, tree care, construction, and lights and signs markets. Through innovation and customer solutions, our equipment provides you with exactly what you need to get your job done. Whether it’s on the line with an insulating or non-insulating aerial device, telescopic or telescopic articulating, and overcenter or non-overcenter, our specifications will meet your every need — or we will customize and build to make our equipment fit your application.

For more information on Altec products and services, call 800-958-2555 or contact an Altec representative online.