Altec Customer Testimonial—Tree Care of New York

Scott Beicke, owner of Tree Care of New York, has worked hard to build and grow his business, and over the past two years alone, the company has experienced incredible growth. He and the company’s business manager, Jordan Jozak credit much of that success to the support they receive from Altec.

“When you deal with Altec, you aren’t just dealing with a company. It’s not just a customer to a customer relationship. You’re dealing with people, and that’s what really matters with us,” Jozak said.

That relationship goes well beyond just the basics of Altec sales and service. It includes Altec training operators on equipment with Sentry Online, updating them with useful product details, providing the quantity of equipment desired precisely when it’s needed, and even working with them on financing through Altec Capital.

“From start to finish, Altec really does provide something for every aspect of our company,” Jozak said.

By developing personal relationships with our customers, Altec is able to provide customer service that exceeds expectations.

“I don’t have a salesman at Altec; I have Jeff Smith and Scott Hughes and Tim Greenfield. I know them personally. I’ve been to dinner and to lunch with them. I’ve been on jobs with them,” Beicke said.

In addition to receiving personalized service and support, Beicke has adopted many of Altec’s values and applied them to Tree Care of New York’s work culture. Some of these values that have inspired Beicke and his team are, customer first, enjoyment of work, integrity, people are our greatest strength and teamwork.

“Altec partnering with us and helping us has been tremendous for the growth of our company. We’ve adopted a lot of the same culture, which is way beyond the value of the dollar.” Beicke said.

For more information on Altec equipment or services, call 800-958-2555 or contact an Altec representative online.