Altec Extended Warranty
How can an Altec Extended Warranty help your business?
Altec is a custom-built company; whether it’s custom-built equipment, financing or service options, Altec is committed to offering everything our customers need to be successful in their jobs.
To be successful, we know it’s important your equipment stays up and running. Altec is dedicated to designing and manufacturing quality, industry-leading products that offer solutions for any jobsite need. With hundreds of parts on a truck, there is always a possibility for component issues over the life of the equipment. The Altec Extended Warranty is an extension of Altec’s Limited Warranty and protects you from the repair costs associated with component failure after the standard Limited Warranty expires. The Altec Extended Warranty covers these potential issues for 5 years with a one-time, fixed amount.
The Altec Extended Warranty also helps you budget a fixed amount for repairs to your Altec equipment for a set period of time.
“In my opinion, it’s easier and more financially sound to make the commitment up-front and not worry about incurred costs down the road – some that could amount to $10,000 or more,” says Travis Bruner, Director Fleet Operations at Pike Electric.
David Gundlach, Fixed Asset Manager at MasTec, notes, “The major benefit for us is that it stabilizes cost. With the Altec Extended Warranty, we know what the expected costs are going to be versus having up-and-down, rollercoaster costs. This allows us to plan and budget around a flat line instead of planning against the unknown.”
With the Altec team fully behind your equipment, there are major benefits to the Altec Extended Warranty. Below are 10 reasons the Altec Extended Warranty can help your business:
1. Peace of Mind
The Altec Extended Warranty gives customers peace of mind and protects a strained budget from unforeseen problems that can occur with a unit. By leveling costs with the Altec Extended Warranty, customers are less likely to exceed their budget because the costs are known upfront, minimizing risk.
2. Reasonably Priced
Altec’s 5 year Extended Warranties are competitively priced, administered by the equipment manufacturer and the cost of one major unit repair could exceed the price of an Altec Extended Warranty.
3. Travel Coverage Available
Altec offers travel coverage for a mobile service technician (MST) to go directly to the unit and make a repair. This eliminates unforeseen expenses and saves time for customers who typically have to travel long distances to have their units serviced. Altec has more than 300 MSTs that can travel to any location to make unit repairs. Travel coverage allows an MST to come directly to the customer’s unit, supporting them like they have their own personal mechanic in the field.
4. Backed by the Manufacturer
Altec’s Extended Warranty is unique in the industry as it is managed and administered by Altec, as opposed to a 3rd party company that might not be familiar with the units they are covering. With the full support of Altec’s Service team (parts, shops, mobile, technical support and technical training), we know these units better than anyone in the industry and can get customers back up and going without delay.
5. Variety of Coverage Packages
Altec offers various coverage options because we know each customer has different needs and resources. An Altec Extended Warranty can encompass travel, labor, material and expenses and each customer can customize a plan to fit their needs. For example, customers who prefer mo-bile support might choose a package with travel coverage. Altec works with customers to find the best Extended Warranty plan to optimize the investment.
6. Comprehensive Coverage
Altec’s Extended Warranty remains consistent over the life of the contract. Items such as hy-draulic cylinders, valves, gearboxes and even electronic driver boards are covered throughout the term of the warranty.
7. No Deductibles
Altec’s Extended Warranty Plan does not have a deductible. At Altec, we’ll make it right for you without additional “hidden” charges.
8. Ease of Use
When work is performed through Altec Service, all it takes is a call and we take it from there. When customers purchase an Extended Warranty, it is noted on their contract and Altec handles all of the necessary paperwork.
9. No PTO Hour Limits
The Altec Extended Warranty is calendar based and does not have usage limitations. PTO hours are not a factor with Altec’s Extended Warranty; regardless of usage, Altec will cover the unit and installed equipment for 5 years.
10. Additional Service Options
In addition to Extended Warranty, Altec has Service contracts available that cover preventative maintenance, annual inspection and dielectric testing. These additional options further aide customers as they determine the long-term cost of equipment ownership and also helps ensure the equipment is regularly serviced. Also, Altec can identify available chassis extended warranties, help with the selection process and obtain a chassis extended warranty on the customer’s behalf, resulting in full asset coverage.
Call 1-877-GO-ALTEC or submit the following form to request additional information.
Extended Warranty Request