Do I have to be an existing Altec customer to use Altec Connect?

Yes. To use the Altec Connect portal, you must be a current Altec customer. If you are not an existing customer, call 877-GO ALTEC for assistance. If you are not an existing customer, you can register online by creating an account or call 877-GO ALTEC for assistance. Please note that the approval process usually takes a few days, and you should receive a username and password by email shortly after you register.