Shipping

If I am a business customer, how do I add my shipping address?

Business customers need to call 1-877-GO-ALTEC (1-877-462-5832), option 1 to add shipping addresses.

What if my preferred shipping option is not listed?

Call 1-877-GO-ALTEC (1-877-462-5832), option 1.

If the item I ordered is not in stock, how will I know when it will be shipped to me?

You will get an email notifying you of an estimated shipping date once the item has been marked available in our system. For additional questions, call 1-877-GO-ALTEC (1-877-462-5832), option 1.

What if an item I find online is not available for me to add to my cart?

Call 1-877-GO-ALTEC (1-877-462-5832), option 1 to place an order.

What if I never receive an order that I placed and was notified as being shipped?

Call 1-877-GO-ALTEC (1-877-462-5832), option 1.

What if I an order I placed has been shipped and I need to change the shipping address?

Call 1-877-GO-ALTEC (1-877-462-5832), option 1.

Is there a place or way I can add comments to an order?

You can add comments or instructions by entering information into the Special Instructions field in checkout.