Are You Connected? Four Benefits of Connect

 

Whether you’re the first owner of your Altec equipment or the fourth or fifth, it’s important that you take the time to sign up for Altec Connect and register your unit.

Altec Connect is an online platform that is designed to give you access to the equipment information you need when you need it. In conjunction with the Altec Supply Store, it is your one stop online shop for ordering tools, supplies, accessories, replacement parts and managing your fleet information.

Below, see four benefits of registering your equipment.

Digitally Access Unit Documents

Misplaced your manuals? Or maybe a member of your service team needs the schematics for a truck currently in the field? Unit-specific materials including manuals, unit schematics and paperwork for Altec-performed inspections are all available digitally in Connect, meaning you have access to all of your paper documentation at anytime from anywhere.

Order Unit-Specific Replacement Parts 24/7

When it’s time to order replacement parts, eliminate the guesswork by ordering through Connect. When you order parts online through Connect, you’re getting the same parts that were used to build your specific unit as listed on your Bill of Materials. While expert members of Altec’s Parts team are available by phone Monday-Thursday 6:30 a.m. – 7 p.m. and Friday 6:30 a.m. to 6 p.m. Central time, Connect gives customers the ability to order parts online 24/7.

View Important Product Notices

Altec Product Notices are Altec-generated documents that require specific action or provide information about products after they’ve been delivered to you. APN types include a variety of information such as items that require immediate action, items that may require future action, best practices and more.

Receiving and completing APN actions plays a vital role in maintaining your equipment’s efficiency and safety. If you are not the original owner of your equipment, it is especially important to register your equipment and sign up for Connect to ensure you receive these critical equipment updates.

View and Manage Notifications for Service Jobs

As an Altec Connect user, you can keep tabs on open service jobs for your fleet. Within Connect, you can manage notification settings for service job status changes. This self-service feature allows you to set which service job notifications you would like to receive.

Don’t Miss Important Information: Get Connected Today

These features of Altec Connect are free for all users. For more information about all of the features available in Connect, click here. If you’re ready to get connected and start taking advantage of digital information about your fleet, create an account today. If you choose not to sign up for Altec Connect, you can still register your unit to ensure you receive important product notices by clicking here.