Reaching New Heights with Teupen TC75: Clark’s Tree Express

When Christopher Clark, owner and operator of Clark’s Tree Express, first purchased the Teupen TC75A, his crews were a little “iffy” about the machine. It was a new machine and they hadn’t seen one locally in the Charlotte, North Carolina, area.

“After using it, my guy who was the head climber said he would never … climb again because this lift is able to get him anywhere he needs to be.”

Since July 2023, Clark says his company has grown by around 12 percent in large part because the Teupen machine allows them to work much more quickly. It’s also cut down on operating costs and insurance costs with less climbing.

“Overall, it’s saving us as a whole around 40 percent of our costs per crew,” Clark said. “The no mess, light weight track system its designed with has really made it easy for us to access any place locally.”

About Teupen

Teupen backyard aerial devices are assembled in Germany, sold globally, and regarded as best in class—and are now part of the expansive Altec network that includes service, tools and accessories, financing and more.

The TC75A used by Clark’s Tree Express is the most versatile and broadly used machine among all of the brand’s CANOPY® models. It’s easily transported behind a full-size pickup truck, and its tracked chassis proves versatile and non-damaging across sodded lawns or surfaces with fragile or sensitive pavers.

The machine weight is a major benefit in both reducing floor loading and improving mobility. Most importantly, its articulated boom design combined with the smooth computer enhanced, electric over hydraulic controls make the machine easy to operate and smooth in movements.

Remote Diagnostics are Now Available on Altec Insights

 

Altec Insights is a powerful tool for understanding your Altec equipment, now with two new features.

Most supervisors have probably received a familiar phone call—the crew has arrived at the jobsite, but their equipment isn’t working properly. The outriggers won’t deploy, and the crew can’t start their work until a mobile service tech can make it to their location.

With the newest updates to Altec Insights, a powerful tool for understanding your Altec equipment, that familiar situation plays out a little differently. Through Insights, customers can remotely view unit diagnostic trouble codes and vehicle status within Altec Connect.

Once the supervisor receives the call from the crew that the derrick isn’t working, he logs into Altec Connect and pulls up that piece of equipment. He verifies there aren’t any active diagnostic trouble codes, then checks the vehicle status tab. Turns out an emergency stop is activated but the operator forgot to check the one at the front bumper controls. The lineman disengages the switch, deploys the outriggers, and the team gets to work.

Altec Insights is Designed to Help You Work Safely and Efficiently

Altec Insights allows users of select Altec equipment including E-Series derricks and cranes to understand their equipment like never before. Insights combines the raw data from your equipment with Altec expertise and gives users actionable information to improve safety and reduce downtime.

Vehicle Status and Diagnostic Trouble Codes are now available within Insights under the “Analytics” tab. As you saw above, these features allow users to view equipment remotely and identify any easily resolved errors, saving valuable time and money.

Vehicle Status

Vehicle Status information allows for easy remote trouble shooting. As in the example above, an activated emergency stop can be a common occurrence that would result in an unneeded call to a service technician. Vehicle Status includes over a dozen pieces of information including the status of the parking brake, PTO and outrigger interlocks.

Diagnostic Trouble Codes

Unit DTCs provide details on potential equipment faults. DTCs include the name, description, symptoms and actions for further troubleshooting to identify the root cause. DTCs can detect temperature and pressure sensors reporting error values, joystick faults, and slip ring communication issues.

When used in tandem, these features allow users to get the full picture of their equipment and know whether simple troubleshooting is the fix, or verify a service call is necessary for equipment operation.

Learn More About Altec Insights and Other Data Solutions

Altec Insights is available on select Altec models, including E-Series derricks. Click the button below to learn more about Altec insights and other digital products offered by Altec’s Fleet Services.

Learn More About Altec’s Data Solutions

Get Ready for Rain with NASCO’s ArcLite Air Line

Altec Supply Arclite

 

As the weather heats up, so do sporadic summertime showers. To face the elements, make sure your crew is ready with high-quality fire-resistant rainwear. Altec Supply now offers NASCO’s Arclite Air 1700 series line, the lightest weight CAT 2 Arc Rated rain gear available. Key features of the series include:

  • Waterproof Design:Ensures workers stay dry and comfortable, boosting productivity in wet conditions.
  • Flame and Arc Flash Resistance:Provides dual protection, making it unnecessary to have separate garments for each risk.
  • Chemical Splash Protection:Extends usage to environments with chemical hazards.
  • Lightweight and Flexible:Maximizes comfort, reduces heat stress, and doesn’t compromise safety.
  • Designed by Linemen:Tailored for functionality and ease of movement.
  • Extensive Size Range:Offers a perfect fit for all body types, from S-5XL, including Longs and Talls.
  • High Durability:Reduces the frequency of replacements, offering cost savings.
  • High Visibility Compliance:Meets ANSI 107 standards, enhancing safety in low-light conditions.
  • Multi-Hazard Protection:Merges durability and comfort, leading to greater worker satisfaction and cost-efficiency.

Ordering ArcLite Air and More from Altec Supply

In addition to rain gear, make sure your crews have stocked up on other supplies necessary for rainy weather available from Altec Supply, your one stop shop for the tools and accessories you need to get the job done.

To learn more about Arclite Air products available from Altec Supply, visit the Supply Store or contact your account manager for more information. If you do not have a Supply account manager, call 1-877-GO-ALTEC to connect with one today.

If you want to stay up to date on the products and accessories you need, Altec Supply makes it easy. Sign up for Altec Supply’s Tools & Accessories Newsletter to receive our latest product recommendations, as well as information on new products and promotions.

Visit the Altec Supply Store

Need Help? Please contact us at 1-877-GO ALTEC, option 1.

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Altec Inc.

210 Inverness Center Drive
Birmingham, AL 35242-4834
Phone (205) 991-7733
Fax (205) 408-8601

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